The Eastern & Oriental Hotel – known simply as the ‘E&O’ to generations of travellers – exudes a charm that is inimitably its own. For most of its history, its passageways and halls were the preserve of the rich and privileged from the Western world – intrepid travellers that included acclaimed writers and aspiring literati who arrived in steamships seeking to experience the exotic East. Even with the passage of time, this unique pearl at the heart of George Town continues to shine as a testament to the grand elegance of the British colonial era, the embodiment of both a special time and a special place. Indeed, at the E&O, life’s true pleasures never go out of fashion. For over 138 years, the hotel has welcomed the world in timeless style. This legacy is conserved and further elevated with the re-opening of the Heritage Wing that is now setting the new standard as a leading destination in classic hospitality.

Hotels & Hospitality

Eastern & Oriental Hotel Penang

Alison Fraser

Cillia Khoo

Administration & General

Sales & Marketing

Security & Safety

Engineering

Housekeeping

Food & Beverage

Front Office

Kitchen

Human Resources

Finance

The Revenue and Finance Team at Eastern & Oriental Hotel Penang is responsible for optimizing the hotel’s financial performance and ensuring accurate financial reporting. This team manages revenue streams, monitors financial operations, conducts audits, and oversees budgeting and forecasting processes, all while supporting strategic decision-making to enhance profitability and maintain the hotel’s legacy of excellent service.

Revenue and Finance Team

Hospitality and Guest Services

Sales and Events

Revenue and Finance Team

About

Team members

Other teams at Eastern & Oriental Hotel Penang

Hospitality and Guest Services

Sales and Events