Angela Owen

Angela Owen is a seasoned professional with extensive experience in customer service and operations management, currently serving as the Head of Global Seller Premium Services at eBay since November 2010. With a strong background in leading teams and driving operational excellence, Angela has achieved significant improvements in compliance scores, response times, and team productivity throughout various leadership roles at eBay. Key accomplishments include managing large teams across multiple departments, launching specialized support queues, and implementing innovative training approaches. Prior experience includes positions at Qwest Communications Corp, where Angela advanced from Operations Manager to Workforce Manager. Angela's educational background includes studies at Southern Utah University and Salt Lake Community College.