Cece Llorens is a seasoned professional with extensive experience in operations and customer experience management. Currently serving as a CX Program Manager at Elisity since January 2024, Cece previously held the position of Director of Operations Efficiency at CIVIC Financial Services from June 2021. Additional roles include Senior Business Analyst in Underwriting at CIVIC Financial Services, Underwriting and Resale Manager at Sundae, Account Manager at Civic Financial Services, and Transaction Coordinator at Wedgewood Inc. Early career experience includes positions as a Brokers Assistant at a Real Estate Investment Firm, Client Banking Services at Wedbush Securities, and Client Banking Analyst at Merrill Lynch. Commencing a career at Starbucks as a Shift Lead and part of the New Site Training Team, Cece holds a Bachelor's degree in Accounting and Finance from California State University, Northridge.