Myriam Gafsi is a Customer Experience Analyst and project manager at Eloquant since March 2021, previously holding a role as a CX consultant. Earlier experience includes working as a Research and Development Engineer in Natural Language Processing at Eloquant where Myriam developed a hybrid classifier for client feedback in human resources. Myriam's professional background also features a project at CHU Grenoble Alpes focused on automatic tweet extraction regarding the anti-vaccine movement, as well as various roles at Université Grenoble Alpes and LIG - Laboratoire d'Informatique de Grenoble, including support for new technologies and participation in projects involving linguistics and social robotics. Myriam holds a Master 2 in language industry and a Bachelor's degree in Language Sciences from Université Grenoble Alpes.
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