Steven Mora

Steven Mora currently serves as a Customer Experience (CX) Chargé Operationnel at Eloquant since December 2021, after a substantial tenure at Econocom from February 2013 to December 2021. At Econocom, Steven held multiple roles including Responsable Delivery and Responsable de l'équipe exploitation, leading teams, managing service delivery, and overseeing project management in IT infrastructure. Notable responsibilities included team management, 24/7 resource planning, operational budget adherence, and technical relationship management. Steven's earlier positions involved tasks in supervision and helpdesk support, showcasing a solid foundation in technical and operational support roles. Steven holds a BTS in Network Administration from Université Joseph Fourier and completed secondary education at Lycée Aristide Bergès.