Caio Lima

Caio Lima is a seasoned professional in business development and commercial management with extensive experience in the telecommunications and contact center sectors. Currently serving as Head de Desenvolvimento de Negócios Omnichannel at Embratel since April 2023, Caio previously held the position of Channel Director at Genesys from August 2021 to February 2023. Earlier roles include Diretor Comercial at Solve4Me, Gerente Comercial at both KHOMP and Anew Brasil Ltda., and various positions at todo! and TNL CONTAX S/A, focusing on technical support and contact center consulting. Caio's educational background includes studies at Universidade Anhanguera São Paulo, where formal education concluded in October 2023.