Francois Bigot

Francois Bigot is a seasoned professional with extensive experience in global services and customer support across various regions. Currently serving as the Director of Global Services at Embross since October 2022, Francois has previously held multiple leadership roles at IER Group from September 1989 to September 2022, including General Manager & Director of Customer Services for the MEA and Asia Pacific regions. Additional roles at IER Group encompass MEA & Asia Pacific Director of Customer Services & Support, Middle East & Asia Technical Director, and Sales Support Engineer. Early career experience includes work as a Workshop Engineer at CERP/IBM from August 1986 to August 1989. Francois holds degrees from the Conservatoire National des Arts et Métiers (1985-1991) and EFREI - Grande école du numérique (1982-1985), specializing in Electronics and IT.