Tricia Smith

Tricia Smith is a seasoned professional in customer success with extensive experience across various companies. Currently serving as Manager of Customer Success at HR Acuity since May 2021, Tricia aligns with customers to fulfill their strategic goals and acts as a trusted advisor for strategic accounts. Previously, Tricia worked as a Customer Success Manager at Augury and held multiple roles at iCIMS, enhancing product adoption and driving customer success for enterprise clients. Tricia's background also includes significant experience at Apple, where leadership in inventory and customer service was demonstrated, as well as freelance video editing and support roles in educational settings. Tricia holds a Bachelor of Arts in Communication and Media Studies from Ramapo College of New Jersey.