Ryan Lacey

Ryan Lacey is an experienced professional in customer success and account management, currently serving as the Director of Customer Success, Advanced at Energage since May 2021, where leadership of a team of Senior Customer Success Managers encompasses approximately 1,000 mid-market customers. Previously, Ryan held roles including Director of Account Management and Director of Customer Success at MakerSights, leading teams responsible for major global accounts such as Nike and Adidas while implementing strategic initiatives to enhance alignment between Customer Success and Sales teams. Prior experience includes impactful roles at LeanData, Medrio, SalesLoft, CloudTags, The Creative Group, and Clickscape, showcasing a consistent focus on customer engagement, relationship management, and operational efficiencies. Ryan holds a BA in Sociology from Emory University.