Erin Ballestero

Erin Ballestero possesses extensive experience in customer success, operations management, and talent acquisition across various industries. Currently serving as a Customer Success Manager and Application Consultant at Engageware since February 2020, Erin previously worked in knowledge management. Prior roles include Service Coordinator at Home Instead Senior Care, overseeing client and caregiver scheduling, and Personal Banker at Citizens Bank. Erin showcased leadership as District Sales Manager at OAK + FORT, focusing on staff development, exceptional customer service, and operational efficiency. Additionally, as Head of Operations for Brandy Melville Canada, Erin managed 10 stores and over 300 employees, enhancing operational processes and reporting. Earlier, Erin contributed to talent acquisition at Aritzia, further demonstrating a commitment to team building and organizational improvement.