Caitie Chilson is a seasoned professional with extensive experience in human resources and customer management. Currently serving as a Learning and Development Specialist at Environmental Works, Inc. since September 2018, Caitie oversees drug and alcohol testing policies, manages Driver Qualification files in compliance with DOT regulations, conducts employee orientations, prepares confidential termination paperwork, and contributes to strategic HR goals. Prior experience includes roles as an Accounts Payable Coordinator at SPEC Building Materials and as an Account Manager at PGi, where Caitie excelled in building client relationships and managing customer needs. Caitie also held the position of Customer Experience Manager, focusing on enhancing customer satisfaction, and served as a Senior Conferencing Support Specialist, facilitating high-level conference calls for Fortune 500 companies. Caitie holds a Bachelor of Business Administration (BBA) from Avila University.