Flora Shen is an experienced quality management professional with a diverse background in various industries. Currently serving as a Quality Manager at EOS since August 2022, Flora previously held positions as a CAPA Engineer at Flex, where responsibilities included leading non-conformance and corrective action processes. Prior experience includes working as a QMS Engineer at National Oilwell Varco, where Flora managed the transition to ISO 9001:2015 and coordinated external audits. Additional roles include Quality Engineer II at Ultra Electronics, Quality Manager & ISO Representative at Emerson Climate Technologies, and Senior QA Engineer at Knowles Electronics, contributing to quality assurance, process improvement, and customer satisfaction initiatives. Flora holds a Bachelor's degree in Electrical Engineering from Soochow University.