Duilio Tacconi is a seasoned professional with extensive experience in technical support and performance specialization. Currently employed as a Performance Specialist at EOS Solutions Group since July 2023, Duilio previously held various roles at Microsoft over a 15-year tenure, including Sr. Support Engineer and Sr. Escalation Engineer. Prior to Microsoft, Duilio worked as an ERP System Administrator at Randstad Italia and gained foundational experience as a Software Engineer at Sistematica S.r.l. and as a Junior Software Engineer at Apra. Duilio holds a degree in Agricultural Science from Alma Mater Studiorum – Università di Bologna and a High School Diploma in Agricultural from ISTITUTO AGRARIO CECCHI.