Jessiqa G. possesses extensive experience in various managerial and customer service roles, including positions as Product Manager, Project Manager, and Implementation Manager at Eptura. At Scrum.org, Jessiqa held the title of Director of Member Services and Operations and previously worked as a Customer Support Specialist. Additional experience includes roles as Customer Service, Executive Assistant, and Office Manager at Cheng & Tsui Company, as well as serving as a Prefectural Advisor and Assistant Language Teacher in the Japan Exchange and Teaching Program(me) (JET). Jessiqa began a career in education as a Substitute Teacher in the Amherst-Pelham School District. Jessiqa earned a Bachelor's degree in Linguistics and Japanese from the University of Massachusetts Amherst and furthered education at the School for International Training.