Gerardo Alpízar-Gardela is an experienced operations and program manager with a strong background in overseeing business processes and improving organizational performance. Currently serving as Operations Manager at Equifax Costa Rica since September 2012, Gerardo is responsible for designing and controlling service production processes while ensuring operational efficiency and customer satisfaction. Previous roles include Program Manager at Equifax, SWD Manager at Hewlett-Packard, and Service Delivery Manager at Intertec Consulting, among others. Gerardo's educational credentials include a Specialization in Management Development from The George Washington University School of Business, a Master's in Project Management from Universidad Latina de Costa Rica, and an MBA in Human Resources from Universidad Interamericana de Costa Rica.
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