Dannalou Rivas

Dannalou Rivas is an experienced professional with a background in customer success and executive assistance. Currently serving as the Executive Assistant to the General Partner at Essence Venture Capital since April 2023, Rivas previously worked as an Email Marketing Specialist and Virtual Assistant at Upwork for a brief period in early 2023. From March 2021 to January 2023, Rivas held the position of Head of Customer Success at PersistIQ, leading a team and achieving a 20% increase in customer satisfaction. Earlier experience includes roles as an Executive Assistant and Research & Outreach professional at LK Virtual Services, and as a Property Management Virtual Assistant at Evonify LLC, which involved tenant communication and property management tasks. Rivas began the career as a Student Teacher at Cabrera-Altres National High School after earning a Bachelor of Education degree with a major in English from Surigao del Norte State University.