Susana Brito

Susana Brito is a seasoned professional with extensive experience in guest and customer service management across various industries. Currently serving as the General Manager of Guest Experience at Ethos Farm since October 2024, Susana previously held the position of Operations Manager at LaGuardia Gateway Partners from February 2023 to October 2024, and has also managed operations at Altitude Handling and Pacific Atlantic Handling. Susana's career in customer service includes significant roles at TAP Portugal as a Customer Service Senior Supervisor and British Airways as a Duty Manager in Customer Service. Additionally, Susana has experience as a Real Estate Agent at Zip Realty, Inc. Susana holds an Associate's degree in Hotel, Motel, and Restaurant Management from Nassau Community College, earned between 2004 and 2007.