Munir Mahmood

Munir Mahmood, PMP, has extensive experience in customer service and sales within the aviation and travel industries. Currently serving as a Customer Focus Team Officer at Etihad since January 2022, Munir previously excelled as a Sales and Service Consultant at Emirates Group, where responsibilities included client interactions, proposal preparations, and stakeholder meetings. Early career roles included Travel Consultant cum Customer Service Assistant at Sarah Travel, where customer engagement tasks were prominent, and valuable internship experiences at Ben Air Engineering Ltd Kenya as an Aircraft Technician Intern and SMH Rail SDN BHD in Mechanical Engineering. Munir holds a Bachelor of Engineering in Aerospace Engineering from International Islamic University Malaysia and has recently completed Lean Six Sigma Black Belt Exam Prep.