Zeynep Imak is a seasoned project management professional with extensive experience spanning over two decades in various leadership roles. Currently serving as a Project Manager at Eurocross Assistance since October 2017, Zeynep previously held key positions such as Head of Project Portfolio and Process Quality Management at Eurocross Turkey and Director of PMO and Business Development at UPT Ödeme Hizmetleri A.Ş. Zeynep's expertise includes international project management and process improvement, with significant contributions at ING in various capacities, including CMMI Programme Manager and Head of Project Management for IT Governance & Quality Assurance. Zeynep holds an Engineer's degree in Business Informatics from the Amsterdam University of Applied Sciences and additional qualifications in IT from BIT IT Expertise Centre ING Bank Nederland.