Simon Eldon Cmgr McMi

Simon Eldon CMgr MCMI has extensive experience in customer success, support, and digital delivery, particularly within Euromonitor International since June 2006. As Head of Customer Success & Digital Delivery, Simon focuses on optimizing client service through efficient processes and exceptional service teams. Previous roles include leading support and service delivery across 16 international locations, managing support infrastructure for technology functions, and implementing CRM systems. Career beginnings as a Lecturer at Halton College provided a foundation in education, further complemented by significant academic achievements, including a Ph.D. in Biochemistry. Simon holds a Chartered Management Institute Level 5 qualification and advanced degrees in Computation and Applied Biology.