Yann Bayeul has extensive experience in the catering and customer service sectors, currently serving as the Catering Product & Service Manager at Eurostar since April 2006. In this role, Yann drives and develops long-term improvement plans in collaboration with contractors to enhance the customer experience and support company strategy. Previously held positions include Catering Contract Manager, where responsibilities encompassed the management of a £37 million/year onboard service and catering contract, and Product and Services Coordinator, assisting in the delivery of multimillion-pound contracts. Yann's career began at sup de pub as a student, leading to a Master's degree in Communication, Media & Advertising from SUP DE PUB in Paris, along with various educational qualifications in communication and English language proficiency.