Erick Mendez Fallas is a skilled DevOps Engineer currently employed at Excel SoftSources since May 2023, with prior experience as a DevOps Support Engineer at Tek Experts from January 2022 to May 2023. Before that, Erick served as a Technical Support Specialist at Concentrix and operated as an entrepreneur with a nursery garden business at Arido from May 2017 to January 2022. Earlier career experience includes a customer service role at SYKES Costa Rica from April 2014 to March 2017. Educational qualifications include a degree in System Engineering from Universidad Americana and additional studies in Linux and Data Science from other institutions. Certifications obtained include a degree in system administration and networking from Cisco Networking Academy.