Yevheniia Popova

Customer Service Associate at Exela Technologies

Yevheniia Popova is an accomplished customer service and front-end development professional with a solid track record across multiple companies. Currently serving as a Customer Service Associate at Exela Technologies since July 2023, Yevheniia has achieved a 95% customer satisfaction rate and improved mail delivery times by 20%. Previous roles include front-end developer positions at BlueWave Labs and VerifyWise, where Yevheniia focused on developing user-friendly web applications and mastering design libraries for enhanced functionality. Experience at Wise LLC involved leading collaborative efforts with cross-functional teams to deliver high-quality projects on time. Yevheniia's educational background includes a Master's degree and a Bachelor's degree in Software Engineering from the National Aerospace University - 'Kharkiv Aviation Institute'.

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