Ghassan-Joseph Maalouf

Ghassan-Joseph Maalouf is an experienced professional in knowledge management and client success, currently serving as an Internal Knowledge Management Specialist at Exness, where responsibilities include training program development, quality audits, and knowledge base management. Previously, as the Global Vice President of Client Success at Tools for Brokers, Ghassan-Joseph optimized processes and created training programs to enhance client experiences. Career history includes roles as a Relationship Manager at Trade Capital Markets Ltd, Sales Manager at GTH Translation & Content, and Business Development Manager at FxPro, displaying a strong emphasis on client relationship management and business development. Ghassan-Joseph began a career in finance at Thomson Reuters and Bank Audi, with a solid academic background in finance and economics from Vlerick Business School and Conservatoire National des Arts et Métiers.