Ngonidzashe Jokomo

Ngonidzashe Jokomo possesses extensive experience in operations improvement and customer support within the financial services sector, currently serving as Senior Operations Improvement Team Leader at Exness since July 2019. Responsibilities include leading Knowledge and Process specialists to create and standardize customer support manuals and coordinating team efforts towards achieving strategic company goals. Previous roles include customer support and international sales positions at Rentwise Malaysia and Tile & Carpet Centre, respectively. An early career included internships in logistics and IT systems support at Rentwise Malaysia and Premier Service Medical Investments. Ngonidzashe holds a Bachelor of Business Administration in International Business from Nilai International University, where involvement as a student representative was noted.