Ralph Joel Bayot is an experienced QA Analyst currently employed at Exodus since March 2022, following a successful immersion program that transitioned into this role. Prior positions include Quality Assurance Associate and Customer Success Specialist at Blockchain.com, where Ralph managed customer support teams and ensured quality in service delivery. Previous experience also encompasses a Customer Support Specialist role at Virtual Gaming Solutions LP, IT Support Specialist and Broadcast Engineer at Christian Era Broadcasting Services International Inc., and BICS Engineer at PLDT. Ralph's technical support expertise was honed at Convergys, where a promotion to Subject Matter Expert was achieved within a year. Educational background includes a Bachelor of Science in Electrical, Electronics and Communications Engineering from the University of Saint La Salle and Technological University of the Philippines.
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