The Support Functions team at Factor4 is dedicated to providing exceptional customer service and support to partners and merchants utilizing the company's gift card and loyalty programs. This team handles inquiries, resolves issues, and ensures that clients have the necessary resources and tools to maximize their experience with Factor4's technology and services. Composed of experienced support coordinators and a customer service manager, the team works diligently to deliver timely, efficient, and reliable assistance, fostering long-term relationships and enhancing customer satisfaction.