Kristen Williams

Kristen Williams is a seasoned professional with extensive experience in customer support and team leadership. Currently serving as a Senior Customer Support Team Lead at Faire since January 2022, Kristen effectively manages a team and oversees quality assurance processes. Prior to this role, Kristen held various positions at CoStar Group, including Apartments.com Customer Service Manager and Customer Service Team Lead, where responsibilities included managing a 20-member team, conducting interviews, and providing ongoing training. Kristen's career also includes experience in social media strategy and content creation through roles at Digital Sherpa and internships, showcasing a strong foundation in marketing and customer relations. Kristen earned a Bachelor of Business Administration in Marketing from the University of Georgia in 2014.