Bailey Sanz is a seasoned professional with extensive experience in customer experience and business consulting. Currently serving as a Senior Business Consultant at Farlinium since September 2021, Bailey collaborates with large-scale enterprises to implement customer experience technologies and leverage data insights for improving overall customer satisfaction. Previous roles include CX Analyst and Customer Experience Specialist at FMG Suite, Customer Success Manager at AuptiX.com, and Customer Success & Business Development Lead at Vault RMS. With a solid foundation in customer care management from Whittl, where Bailey led a remote team to enhance customer interactions, Bailey's journey also includes earlier positions in account executive and sales roles. Bailey holds a Bachelor's degree in Art and Design from Columbia College Chicago.