Customer Success and Support
About
The Customer Success and Support team at Feefo ensures that clients effectively leverage the platform's consumer ratings and reviews to enhance their online sales and marketing strategies. They focus on onboarding new clients, providing ongoing technical support, and driving customer satisfaction through personalized success strategies and insightful data analysis. This team works closely with customers to help them realize tangible business outcomes and maximize the value of Feefo’s services.
Team members
Adam Philpott
Product Owner (technical)
Audrey Callan
Director of Customer Success
Christopher Anderson
Customer Success Manager
Connor Wright
Head Of Customer Success (grow...
David Darby
Customer Success Executive
Dee Naylor
Head of Customer Services
Ella Sliwa
Customer Success Manager
Francesca Rowland
Customer Support Executive
Gabe Kilner
Customer Success Director
Jenlynn M
Vice President of Customer Suc...