Nick Kinch possesses extensive experience in customer success and client relationship management across several prominent organizations. Currently serving as the Head of Customer Success at Felix since August 2024, Nick previously held the position of Client Relationship Principal at Paypa Plane from March 2023 to August 2024. Nick's foundational experience at Felix includes roles as Head of Customer Success and Customer Success Manager from September 2019 to March 2023. Additionally, Nick contributed to Console Group from April 2014 to September 2019 as a Client Success Manager and Training and Implementation Team Leader, where the company specialized in providing professional tools for the real estate industry. Educational background includes attendance at Benowa High from 2002 to 2006.