Cindy Rodriguez

Cindy Rodriguez is an experienced professional in customer experience management, currently serving as a Senior Customer Experience Manager at Fellow since October 2023. Prior to this role, Cindy held various positions at Good Eggs from July 2015 to June 2023, where responsibilities included creating a comprehensive customer experience support strategy across multiple channels and overseeing policy documentation as the main DRI for the help center. Earlier career roles included Customer Experience Support Manager, Community Care Team Supervisor, and Community Care Support Associate at Paychex, as well as a Payroll Specialist. Cindy began the career at Bank of America as a Senior Customer Service and Sales Representative. Educational qualifications include a Bachelor of Science in Criminology from California State University, Fresno, and an Associate of Arts in General Studies from Fresno City College.