Geneva Goheen

Geneva Goheen is a skilled professional with extensive experience in claims management and collections within the logistics and finance sectors. Currently serving as Manager of Last Mile Claims at FIDELITONE since October 2020, Geneva oversees the entire claims process and is responsible for communication and evidence presentation to various stakeholders. Previous roles include Collections Specialist at SEKO Logistics, where Geneva managed a large portfolio and improved aging percentages through collaboration, and Accounts Receivable Agent at AIT Worldwide Logistics, focusing on commercial collections and account management. Additionally, Geneva has held various administrative and collections positions across multiple organizations, demonstrating strong customer service skills and a commitment to achieving goals throughout a diverse career.