Hugo Duffor

Hugo Duffor is an experienced IT professional currently serving as Analista de Redes II and Supervisor de TI at FIEMG since December 2018. Responsibilities include technical management of SESI/SENAI units in the metropolitan region of Belo Horizonte, creating technical reports focusing on service quality improvements, monitoring performance indicators, and overseeing a technical support team. Prior experience includes roles as Instrutor de Formação Profissional, providing training in IT infrastructure, and Técnico de suporte em TI, managing IT support and infrastructure at SENAI Euvaldo Lodi. Hugo holds multiple educational qualifications, including a postgraduate degree in Leadership and Team Management from UNIASSELVI, and has completed several other postgraduate and technical courses in computer networks and management.