Jojo Luo is a seasoned Strategic Program Manager currently leading Planning & Operations for Product Support at Figma since September 2024. With experience mentoring at First Round Fast Track and First Tech Fund, Jojo previously held the role of Director, Chief of Staff to the Head of Product at American Express, where responsibilities included driving digital innovation within Amex Digital Labs. Jojo's earlier positions encompass roles at Coinbase as Lead of Strategic Planning & Business Rhythm and various program management roles at Facebook, contributing to customer experience strategies and operational improvements. Additionally, Jojo has worked as a Product Manager at American Express and as a strategist at Horizon Media, along with foundational experiences at Estée Lauder. Jojo holds a Bachelor of Arts in Corporate Communications & Economics from Baruch College and a Digital Marketing Certificate from New York University, complemented by further education from the University of Virginia and General Assembly.
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