The Customer Service Operations team at Financial Plus Credit Union is dedicated to providing exceptional support and guidance to members throughout their financial journey. This team handles inquiries related to loans, account services, and fraud prevention, ensuring that members receive personalized assistance from knowledgeable representatives. By fostering strong relationships with members and streamlining service processes, the team enhances overall member satisfaction and loyalty.
Carey Lee
Mortgage Loan Processor
David Lopez
Commercial Loan Officer
Derek Lewis
Financial Wellness Specialist
Heidi Zuniga
Senior Mortgage Underwriter
Jamie Keel
Fraud Manager
MacKenzie Holcomb
Mortgage Servicing Analyst
Melisa Bernelis
Mortgage Servicing Analysis
Melissa Scarberry
Mortgage Underwriter
Rosemary Boan
Mortgage Loan Officer
Sarah Phillips
Consumer Loan Officer
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