Yussel Pablo López Chavando

Head Of Customer Experience / Business Relationship Manager at Fintopia

Yussel Pablo López Chavando is an experienced professional in the FinTech and call center industry, currently serving as the Multichannel Call Center Manager at Fintopia Inc. since September 2022. Previous roles include Multi FinTech MX/LATAM Operations Manager at Zada Cash and Sr. Collections Manager at iPeso, where responsibilities encompassed compliance in loan collections, management of call center operations, and administration of digital collection channels across Mexico and LATAM. Yussel also held positions focusing on strategic operations and revenue assurance at Cancelo Mi Deuda and Alldora Latinoamérica, showing a consistent ability to optimize collection processes and reduce billing cycles. With extensive experience in coordinating collections strategies and managing client communications, Yussel's background is reinforced by education in Credit and Collections and Administration of Information Technologies.

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