Shauna Cozzens

Shauna Cozzens is an accomplished professional with extensive experience in franchise operations and management. Currently serving as the Director of Franchise Operations at Firehouse Subs since February 2015, Shauna has a key role in leading a team of Area Representatives across eight states to enhance operational excellence and drive restaurant sales. Previous positions include Front End Manager and Floral Manager at City Market from May 2014 to February 2015, where responsibilities encompassed managing employees and customer relations. As the owner of Real Deals on Home Decor in Grand Junction, CO, from October 2011 to May 2014, Shauna managed all aspects of this franchise store. With a long tenure at Burger King Corporation from September 1994 to August 2011, Shauna excelled as a Franchises Business Leader, overseeing operations for 98 restaurants across five states. Shauna holds a Bachelor’s Degree in Business Administration from the University of Phoenix, earned between 2002 and 2015.