The Customer Support and Service Team at First American Financial is dedicated to providing exceptional assistance and solutions to clients navigating the intricacies of title insurance and settlement services. Through effective communication and a deep understanding of real estate transactions, this team addresses inquiries, resolves issues, and ensures a seamless experience for homebuyers, sellers, and industry professionals alike. By leveraging advanced tools like Zendesk and collaborating across departments, they enhance service delivery and client satisfaction.
Joseph Hodgetts
Escrow Operations Senior Manag...
Krista Zaloudek
Zendesk Product Specialist
Luisa Scipione
Director Of Customer Service/n...
Mary Cruse
Sr. Director - IT Customer Ser...
Michelle Naylor
Customer Service Manager
Toby Y.
Lead Customer Service Represen...
Tom Kozlik
Lead Help Desk Analyst
Toni de Losada
Escrow Operations Team Lead
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