Priyanka Kumari

Priyanka Kumari is an experienced professional in product operations and business analysis, currently serving as a Product Operations Associate at Firstsource since November 2024, focusing on auditing test centers and tech call remediation. Prior to this role, Priyanka was an Associate Manager at PW (PhysicsWallah), where responsibilities included spearheading business analysis, gathering requirements, and conducting market research to enhance product offerings. In earlier positions, Priyanka worked as an Associate Category Manager at Board Infinity, managing digital marketing course performance and coordinating stakeholder operations, and as a Team Lead Intern at Amazon, overseeing processes to improve efficiency and reduce costs. Priyanka holds a Master of Business Administration in Operations and Marketing from Lovely Professional University and a Bachelor of Commerce from Ranchi Women's College.