Jordan Hanavan

Jordan isn’t new to public safety. In fact, he brings over a decade of public safety experience to FirstWatch, including serving as a firefighter paramedic and EMS educator. This background allows him to deeply understand the needs of the customers as a FirstWatch Solutions Specialist—a.k.a. an exceptional data concierge.

In this role, Jordan creates meaningful experiences for customers by delivering customized report solutions. He helps them turn raw data into actionable information that improves their operations and performance. He says the secret to this important work is building relationships and they couldn’t agree more.

A life-long learner, Jordan holds a bachelor of science in psychology from Brigham Young University and recently completed his master of science in business data analytics at Grand Canyon University.