Gina Sunshine

Gina Sunshine has extensive experience in the contact center and telecommunications industries, having worked in various roles since 1997. Currently serving as a Senior Consultant in Professional Services at Five9, Gina manages client implementations of cloud contact center solutions for enterprise customers. Previous positions include Call Center Technology & Automation Manager at RingCentral, where technology solutions were identified and deployed for customer and agent efficiency, and Client Manager at Voxify, focusing on speech recognition self-service solutions. Gina's career also includes significant contributions at Apple, Inc. as a Telephony BPR, and at Nuance as a Sr. Program Manager. Gina began the career at AT&T, where multiple roles included leading programs aimed at enhancing customer contact management and implementing innovative self-service technologies.