Angelena Vann is an experienced professional with a diverse background in customer service and financial roles. Currently serving as a Collections Representative at SIMM Associates, Inc. since April 2022, Angelena previously worked as an Administrative Assistant at Allied Universal from April 2018 to March 2022. Prior to that, Angelena held the position of Senior Fraud Investigator at Bank of America from January 2015 to April 2018, where responsibilities included managing high volume fraud-related calls and analyzing investigations to mitigate financial losses. Angelena's earlier experience includes roles as a Financial Sales Consultant at PNC from January 2013 to January 2015, focusing on financial analysis and planning, and as a Customer Service Representative at TD from May 2012 to January 2013, emphasizing excellent customer service and product sales.