Gustavo Alcala

Gustavo Alcala is an experienced IT professional with a strong background in system and technical support. Currently serving as an IT Systems Engineer at FloQast since March 2021, Gustavo previously held the position of Sr. IT Support Engineer. Prior experience includes roles as a Systems Administrator at Seek Business Capital, Information Technology Support Specialist at Signal Sciences, IT Associate at Compass, and Technical Specialist at Apple. Gustavo began a career at O'Reilly Auto Parts as an RSS Manager. An Associate of Arts and Sciences degree in Information Technology was earned from Heald College-Concord. Skills include outstanding customer support, adaptability to evolving products, and effective troubleshooting while maintaining a customer-focused approach.