Customer Support & Service

The Customer Support & Service team at Florim USA ensures exceptional customer experiences by addressing inquiries, resolving post-sales issues, and coordinating events. The team comprises a Helpdesk Coordinator managing technical support, a Post Sales Service Manager handling product-related concerns, Customer Service Representatives assisting with orders and general queries, and a Corporate Welcome And Events Coordinator organizing corporate engagements. Their combined efforts maintain high customer satisfaction and reinforce the company’s dedication to quality and service.