Customer Support and Success
About
The Customer Support and Success team at FMX is dedicated to ensuring a seamless experience for clients by providing expert guidance and assistance with the company's facility management solutions. Their responsibilities include resolving customer inquiries, facilitating onboarding, managing relationships to drive user engagement, and proactively ensuring customer satisfaction and success with the platform. Through a collaborative approach, they aim to maximize the value customers derive from FMX’s services, fostering long-term partnerships.
Team members
Adam Seymour
Lead, Customer Support
Brett Dymek
Manager, Customer Success - Cu...
Brian Hines
Enterprise Customer Support Sp...
Devin Parry
Manager, Customer Support
Emily Rolwing
Enterprise Account Manager
Henry Messinger
Customer Success Manager
Jason Davis
Enterprise Customer Success Ma...
Mike Baker
Account Manager
Nathaniel Stutsman
Enterprise Customer Outcome Ma...
Sarah Chipps
Manager, Customer Success - CS...