Kevin Wong is a seasoned professional with extensive experience in technical support and consulting. Since January 2008, Kevin has served as a Professional Services Consultant and CATI Lead at Forsta, where responsibilities include interfacing with key customers, providing on-site product demonstrations, and managing training programs. Prior to Forsta, Kevin worked as a Senior IT Technician at Lionbridge, offering technical solutions and managing IT resources for the New York City office. Earlier roles include Help Desk Specialist at IBM, supporting a large user base, and Helpdesk position at Marist College, resolving technical issues for students and staff. Kevin holds a Bachelor of Science in Information Systems from Marist College and studied International Studies at The Chinese University of Hong Kong.
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