Brian Hadfield is the Senior Associate at Forum Solutions LLC. Brian has over 17 years of experience in customer operations and technical management.
Hadfield began their career as the Technical Services Manager at Stevens Health Care in 2000. Brian then became the Technical Systems Manager at Virginia Mason Medical Center in 2003. In 2005, they became the Director of Customer Operations at MedOrder, Inc.
In 2007, Hadfield joined implement.com where they served as Sr. Engagement Manager until the company was acquired by Arkadin in 2011. Brian then became the VP of Customer Experience at Chinook Communications, which was also acquired by Arkadin. Hadfield served in this role until 2014 when they became the Director - Customer Operations, UC at Arkadin. Brian held this position until 2017 when they joined Forum Solutions LLC.
Brian Hadfield completed a Bachelor of Science in Biology at Washington State University. Brian then pursued a degree in Biology at the University of Washington.