Navina Luchmanan is a seasoned professional in the hospitality and training sectors, currently serving as Front Office Manager at Four Seasons Hotels and Resorts since June 2016. With a strong background in learning and development, Navina has played a pivotal role in opening new hotels and establishing training frameworks aimed at enhancing both guest and employee experiences. Previous positions include Senior Learning & Development Manager, where responsibilities included implementing hygiene systems in response to COVID-19 and working towards achieving 5 Stars Forbes. Earlier experience spans roles such as Human Capital Developer at British-American Insurance Co. Ltd, and Quality Assurance Coordinator at One&Only Resorts, complemented by an MBA in Human Resources Management from the University of Mauritius.
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