Andrea Underwood

Andrea Underwood has extensive experience in various roles emphasizing leadership, customer service, and event management. Currently serving as a Resident Assistant at Franklin College since August 2015, Andrea provides support and counseling to students, ensures adherence to campus policies, and organizes educational and social events, earning the title of Elsey Hall Resident Assistant of the Year for 2015-2016. In previous roles, Andrea conducted market research and managed events as an Admissions Intern/Ambassador, and has a solid background in customer service through positions with Drum Corps International and Kohl's Department Stores. Early leadership experience includes serving as Drum Major for the Plainfield Red Pride Marching Band and working in management roles at Fox's Pizza Den. Andrea holds a Bachelor’s Degree in Business, Management, Marketing, and Related Support Services from Franklin College.